Information We Collect
We collect information you give us directly. This includes your name, phone number, email address, and property address when you call us, fill out a form, or request a quote.
We also collect information automatically when you browse our site. This includes your IP address, browser type, pages you visit, and how long you stay. We use cookies and similar tools to gather this data.
How We Use Information
We use your contact details to respond to your request, schedule service, and keep you updated about your project. For example, we may call or text you to confirm an appointment.
We use website usage data to improve our site, understand what visitors need, and make our services easier to find. We do not sell your personal information to anyone.
Cookies and Tracking
Cookies are small files placed on your device. They help us remember your preferences and see how you interact with our site. You can disable cookies in your browser settings, but some parts of the site may not work as well.
We use both session cookies (which expire when you close your browser) and persistent cookies (which stay until you delete them) to support site functionality and analytics.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to track website traffic and usage patterns. These tools may collect information about your visits to our site and other sites over time.
We also use third-party services for advertising and remarketing. These services may use cookies to show you ads based on your past visits to our site. You can opt out of personalized advertising through your browser or ad settings.
Data Sharing and Disclosure
We share your information only when needed to run our business. This includes sharing with service providers who help us with scheduling, payment processing, or website analytics. They are required to protect your data and use it only for the services they provide to us.
We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or sale.
Data Retention
We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include physical, electronic, and procedural safeguards.
No method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.
User Rights
You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing. To exercise these rights, contact us using the details below.
If you are a California resident, you may have additional rights under the CCPA. We will honor those rights as required by law.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page with a new effective date. We encourage you to review this page periodically.